Yesterday I spoke about our lack of actions being the direct cause of the decline in our businesses. I thought about it overnight and wanted to continue or clarify a few points. Before Covid-19 it actually wasn’t much different! We have always had to work hard and protect our businesses. The amplification or urgency is … Read moreSmarter always trumps harder
Dont be unlikeable. Seems obvious – but you will be amazed how many people don’t get this right. We do business with, hang out with, work with etc. people we like and want to be around. Don’t freak out! Seriously, don’t. Nothing says stay away from that person more than a hissy-fit! If you are … Read moreYou have to be liked
This is done by subtraction. The three requirements your customers require: claritysimplicity certainty So instead of trying to do more for your customers and yourself – try remove things instead. We have been programmed to be everything to everyone or to create a 1-stop-shop. I don’t know about you, but if I am being operated … Read moreHow to add value
It is a human trait to moan. Believe me I have and done my fair share of it. Here is a news flash: It is probably not as bad compared to things others are suffering! There are debilitating diseases that cause unbelievable pain yet those suffering and push on through. You lost a client today? … Read moreIs it really that bad?
Hopefully you ready yesterday’s post! Today we going to look at you. Every leader needs to answer the following 3 questions: 1.Who am I?You need to know the answer to this before you can lead others! Remember this is who you really are not who others think you are or expect you to be. What … Read moreMaking an impact – 2 of 2
Lets end the week with a 2 parter 🙂 What is the most impactful trait of being a leader? Authenticity! When you act, say and do all in the same way – people will follow you. This is impact! Take any of the great leaders – they walk the talk so to speak. They put … Read moreMaking an impact – 1 of 2
You can’t! You can not get people to do more than they want to and even more so, more of what you want from them. You see (and I have mentioned this a few times in the past) if you can understand what they want then you will be able to get them to want … Read moreHow do you get people to give even more
It is not that you are not trustworthy. Its actually probably something that you have said or done and where not even aware of. You see when you say or do something – a chain of events then starts. It may be a silly comment or a vile action. Whatever you do or say has … Read moreWhy they don’t trust you
This is a difficult topic as there are numerous factors that need to be known and taken into consideration. So, remembering each situation and company is different, the general consideration here is : If you lay a test or challenge and offer the team the choice to rise and do it or sit out. Those … Read moreWhen do you let staff go?
How do you deal when a key person leaves your company? Especially someone you were grooming for leadership or worse – succession! We feel like we have been personally attacked! Been beaten with a baseball bat even! There is something you need to remember; we are all selfish! We do for us not for you. … Read moreWhen they leave