Happy St. Patrick’s Day (and happy birthday to my sister too)! Yesterday I spoke about going from good to great and the key takeaway was that you need to be an all-rounder in what you do not just have strengths in a single discipline or attribute. I used golf as an analogy, today I wanted … Read moreIs your one skill about to become defunct?
Acquiring a skill requires constant and never ending work. You can’t be amazing the first time you do something (there are a couple of flook examples – but these are usually 1 hit wonders or never to repeated again). We all have a skill. Identify that skill and work on it. You need to unpack … Read moreWant to know how to go from good to great?
The answer is 99% of the time and no its not 99% talking. In order to learn we need to listen. In order to understand we need to ask but the chances of alienating someone only happens when you talk. Now I’m not suggesting that you take a vow of silence, I am suggesting that … Read moreDo you know when to talk, to shut up and to listen?
Sure – why not? Where does it say in the rule book that a leader has to be loud or extroverted? Is a good leader someone who shouts and rants and raves? Does a good leader have to be someone that is front and centre and leading the conversation? The answer is no. A great … Read moreCan a leader be an Introvert?
I mentioned this earlier in the week; meetings kill productivity. I know so many people that are always in “back-to-back” meetings. They then moan about not having time to do their work. Newsflash. This was your work – it was just wrong. You need to learn to say no. Spend a week with my wife … Read moreDo you waste time in meetings?
Well for starters, how comfortable sweats are vs work clothes! But that’s not what this post is about. We learnt that our jobs and customers were valuable and that we need to ensure that we all get through it together and come out with minimum damage on the other side. What we also realised as … Read moreWhat did we learn from the Pandemic?
Productivity is the measure of output versus the cost of producing the output. However we often forget to take people costs into consideration. You pay salaries but do you measure the output (or return) from these individuals? The secret though is to get more for less. I know you know this – but do you … Read moreDo you know the pathway to better productivity?
If you tell the truth you will always remember the facts, that’s why they called the facts! It is really hard to remember the details of a lie. So, have you felt that you need to lie to a customer because you have missed a deadline or deliverable? Of course you have, I have, we … Read moreDo you lie to customers?
I have been talking about persuasion and confidence over the last few posts. There is an emotional mindset that we need to learn how to manage and project. You see when you go into a meeting with a preconceived ideal or intent this is then projected and the recipients pick up on this. If you … Read moreSo can you close the deal?
I have a couple of “C words” here that you should learn and use. ConfidenceConvincing and Control. The most important – if you are not confident going into your pitch or presentation you will not persuade anyone. It is that simple. People listen and follow someone they believe knows what they are talking about and … Read moreDo you know how to have a persuasive conversation?