Make it or fake it!
Probably the worst advice you could have ever have received.
I have often “winged” a presentation – the difference though, is that I knew what I was talking about, I wasn’t faking anything except the over-confidence or the fact that i was prepared.
Once you can learn the difference between not knowing something and faking it or knowing something and winging it – you will soon see the difference in how you present to customers and your team.
I mentioned I have winged it a few times, and would be happy to share some of these hair-raisers with you , including the fact that one of my staff members refuses to get in a car with me again, but – I also need to share an important fact too:
I am the first person to say “I don’t know the answer to that – I will ask the team and revert!”
The respect you will get from your audience is priceless!
You see we are not expected to know or be an expert on everything – but we are expected to be authentic and honest.
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